![]() A Cause Map always begins with this deviation, which is captured as the impact to the organization’s overall goals. In the Cause Mapping method, a problem within an organization is defined as a deviation from the ideal state. Writing down 5 Whys, as shown below, is a great way to start an investigation because it’s so simple. This is fundamentally how causes and effects link together to create a chain of events. Anyone who’s ever had a three-year-old in their life will immediately recognize how Why questions change a cause into an effect. ![]() The next question is again, “Why did this effect happen?” The cause that was written down last becomes the effect for the next Why question. The questions begin, “Why did this effect happen?” The response to this question provides a cause (or causes), which is written down to the right. Investigating a problem begins with the problem and then backs into the causes by asking Why questions. Read to the right saying “was caused by” in place of the arrows.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |